Frequently Asked Questions
General & Pre-Sale
What is a VPS?
Do you provide Windows virtual servers?
How long does it take to set-up my VPS?
Do you provide instant activation?
Can you provide us with a custom VPS?
More questions in General & Pre-Sale
Billing
What is the minimum length of the contract?
How are we billed?
What payment methods do you except?
Is your payment system secure?
How can we cancel?
Technical
Is the memory allowance guaranteed?
What operating system will my VPS have?
What are your nameservers?
Which hypervisor do you use?
Domain Names
Do we need a domain name?
I already have a domain name, can I use it?
Can I register a new domain name with you?
How many domains can I host?
What are your nameservers?